LAST UPDATED – 9 APRIL 2025

1. APPLICABILITY AND ACCEPTANCE OF TERMS

• These General Terms and Conditions, including all policies referred to herein (these "Terms and Conditions"), apply to
  a. the use of and access to any information, pictures, documents, materials and/or other services ("Services") on the online store owned by or on behalf of and/or operated by or on behalf of adidas Hong Kong Limited, our parent companies and/or affiliates (collectively referred to as "adidas," "we" or "us" and the grammatically derivatives thereof shall be construed accordingly) located at www.adidas.com.hk and any successor site(s) (the "Website"); and
  b. the use of and access to Services on the adidas app owned by or on behalf of and/or operated by or on behalf of adidas (“adidas App”).
• The Website and adidas App shall collectively be referred to as “Platform”.
• PLEASE REVIEW THESE TERMS AND CONDITIONS CAREFULLY PRIOR TO USING THE PLATFORM. BY ACCESSING OR USING THE PLATFORM, YOU HAVE AGREED AND ACCEPTED (AND YOU ARE REGARDED AS HAVING AGREED AND ACCEPTED) TO THESE TERMS AND CONDITIONS, WHICH MAY BE AMENDED FROM TIME TO TIME WITHOUT PRIOR NOTICE, EFFECTIVE UPON ITS POSTING ON THE PLATFORM. EACH TIME THAT YOU USE OR ACCESS THE PLATFORM, THE CURRENT VERSION OF THESE TERMS AND CONDITIONS WILL APPLY. YOU SHOULD CHECK THE DATE OF THE TERMS AND CONDITIONS (WHICH APPEARS ABOVE) AND REVIEW ANY CHANGES THAT HAVE BEEN MADE SINCE YOUR LAST VISIT TO THE PLATFORM. YOUR CONTINUED USE OR ACCESS OF THE PLATFORM SHALL BE REGARDED AS YOUR ACCEPTANCE OF THE UPDATED VERSION OF THESE TERMS AND CONDITIONS.
• IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, YOU SHOULD DISCONTINUE YOUR ACCESS OR USE OF THE PLATFORM. By using or accessing the Platform, you represent and undertake that (i) you are of sufficient legal age or otherwise have legal capacity to legally agree to these Terms and Conditions and (ii) you have read, understand and agree to be bound by these Terms and Conditions and (iii) you will use the Platform in accordance with applicable law. By accessing the Platform you also acknowledge that some content may not be suitable for people under the age of 18.

2. INFORMATION ON THE PLATFORM

• Product Descriptions All descriptions, images, references, features, content, specifications and prices of Products and services described or depicted on the Platform, are subject to change at any time without notice. Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only. We make all reasonable efforts to accurately display the attributes of the Products, including the applicable colors; however, the actual color you see will depend on the devices (including computer, mobile phone, tablet or otherwise, collectively "Devices"), and we cannot guarantee that your Devices will accurately display the applicable colors. The inclusion of any Products or services on the Platform at a particular time does not imply or warrant that these Products or services will be available at any time. By engaging in a purchase of a Product or service made available by us on the Platform (a "Transaction" and collectively "Transactions"), you represent that the Products you order as part of the applicable Transaction will be used in accordance with all applicable laws. We reserve the right, with or without prior notice, to limit the available quantity of or discontinue any Product or service; to bar any user from making any or all Transaction(s); and/or to refuse to provide any user with any Product or service.
• Exclusion of Liability for External Links If the Platform contains links to other sites on the Internet, adidas hereby declares explicitly that it has no influence on and is not responsible for the layout or content of the linked pages. Such links are provided solely for your convenience. adidas does not endorse, guarantee, or make any representations or warranties regarding any other website, or any content, materials or other information located on or accessible from such websites, or the results that you may obtain from using such websites. If you decide to access any other website linked to or from the Platform, you do so entirely on your own decision and at your own risk. You should read and understand the policies and terms and conditions associated with any linked sites closely before accessing, using, submitting information to such sites, and allowing children to visit such sites. Our Privacy, Security and Cookie Policy ("Privacy policy") does not apply to any collection and processing of your personal data on or through such external sites.

3. PHYSICAL ACTIVITY NOTICE

The Platform may include features that promote physical activities. Please consider the risks involved and consult your medical professional before engaging in any physical activity. We are not responsible or liable for any injuries or damages you may sustain that may result from your use of, or inability to use the Platform.

4. INTELLECTUAL PROPERTY AND SOFTWARE

• Trademarks All trademarks, tradenames, brand names, logos, Product names and titles, whether registered or unregistered, (collectively the "Marks") used on the Platform are trademarks or trade names owned, registered and/or licensed by adidas or third-party trademark or trade name holders. The Marks are protected by trademark, copyright, and various other intellectual property rights. You are not allowed to use, copy, display or reproduce, in whole or in part, any such Marks as this may constitute an infringement of the respective holders' rights.
• Ownership of Design, Images and Content All Platform design, texts, documents, movies, music and/or other services and the selection and arrangement thereof, and all software compilations, underlying source code, software, and all other materials on the Platform(collectively, "Content"), including all copyrights therein, are owned by adidas and/or its suppliers or subcontractors. The Content is a collective work under the copyright laws of Hong Kong and other countries and protected by applicable copyright laws and treaties the world.
• Limited Use You are only allowed to electronically copy and to print in hard copy portions of the Platform to the extent that is necessary for the purpose of placing an order with us, or for using the Platform as a shopping resource, or for your other personal and non-commercial use. You are not allowed to make any other use of the information and materials on the Platform(including but not limited to the Marks and the Content), including reproduction, modification, distribution, or republication for purposes other than as mentioned above. Should you wish to use materials or information from the Platform(including but not limited to the Marks and the Content) for any other purpose, you need our prior written approval to do so.
• Software The software contained in the Platform (‘Software”) is being provided to you by adidas pursuant to the following terms. adidas grants you a non-exclusive, non-transferable, limited license to use the Software only for the purpose of using the Platform. Except as specifically provided in these Terms and Conditions, You may not, in whole or in part: (a) copy the Software, (b) distribute copies of the Software, in whole or in part, to any third party; (c) modify, adapt, translate, reverse engineer, make alterations, decompile, disassemble or make derivative works based on the Software, except as otherwise permitted by law; (d) use, rent, loan, sub-license, lease, distribute or attempt to grant other rights to the Software to third parties; or (e) use the Software to act as a service bureau or application service provider, or to permit access to the Software by any third party. Part of the Software may be provided by and/or owned by third parties. Certain of the third party materials supplied by adidas for use with the Software are governed by open-source software license agreements supplied with such third party materials. adidas makes no claim of ownership of such open-source software, and such software is supplied solely in accordance with the license agreements accompanying such software. Accordingly, the restrictions above concerning scope of use, ownership, modification, and other provisions relating to the Software may not apply to such open-source software.

5. PRIVACY, SECURITY AND COOKIE POLICY

adidas collects and processes the personal data of the visitors of the Platform. All personal data is handled in accordance with legal requirements and Privacy Policy. The Privacy Policy shall form part and parcel of the Terms and Conditions.

6. INFORMATION YOU PROVIDE/SUBMISSIONS

• Other than information mentioned in Privacy Policy, any material, information, suggestions, ideas, concepts, know-how, techniques, questions, comments and any other communications or content you transmit or post to the Platform in any form and in any manner ("User Submissions") (i) will be considered non-confidential, non-personal and non-proprietary to you or anyone else and (ii) may be disseminated or used by adidas or its parent or affiliates for any purpose without (a) compensation to you or anyone else or (b) acknowledgement of you or anyone else as the source of such User Submissions. You hereby grant adidas a worldwide, irrevocable, non-exclusive, royalty-free, perpetual, transferable and sub-licensable license to reproduce, disclose, transmit, modify, create derivative works of, adapt, publish, publicly perform and display, distribute, syndicate, sublicense and otherwise use your User Submissions, if any, in any manner whatsoever for any or all purposes, with or without attribution to you or any other party ("User Submissions License"). adidas may, but is not obligated to, monitor, or review any User Submissions. adidas shall have no obligations to use, return, review, or respond to any User Submissions. adidas shall have no liability related to your reliance on information or materials provided by visitors to the Platform. The opinions expressed by Platform visitors reflect solely the opinions of the individuals who have submitted those opinions and are not the opinions of adidas. adidas retains the right (but does not have the obligation) to remove any or all User Submissions that includes any material adidas deems inappropriate or unacceptable.
  

  IF YOU CHOOSE TO MAKE ANY INFORMATION THAT PERSONALLY IDENTIFIES YOU OR OTHER INFORMATION PUBLICLY AVAILABLE ON THE PLATFORM, YOU DO SO AT YOUR OWN RISK.

• By making a User Submission, you represent and warrant (i) you own all right, title and interest in and to the User Submission, or you have the necessary approvals and permissions to grant the User Submissions License described above, (ii) the User Submission, and the exercise by adidas of the rights granted it under the User Submissions License in relation to such User Submission, does not violate applicable law or the intellectual property rights or other rights of others, including, but not limited to, patent, trade secret, copyright, trademark, publicity, privacy and contract rights of others and (iii) your User Submissions do not and shall not contain software viruses, spiders, spybots, commercial solicitation, chain letters, mass mailings, any form of spam, or any other content that is prohibited under these Terms and Conditions.
• We do not guarantee that User Submissions will not be lost or damaged or that you will be able to retrieve User Submissions.

7. RESTRICTIONS ON USE

• Prohibited Actions While visiting the Platform and participating in, accessing and using the features you must conduct yourself in a polite, courteous and respectful manner, comply with all applicable laws, rules and regulations and supply truthful and non-misleading information. For example, you may not: request, or otherwise attempt to harvest, obtain or store, personal information, passwords, account information or any other type of information relating to other users; access or use another person's account; disguise the origin of a User Submission; upload, post, transmit, publish, display, or otherwise make available through the Platform any User Submission that is known by you to be false, inaccurate, or misleading; upload, post, transmit, publish, display, or otherwise make available through the Platform any User Submission that violates any law, statute, ordinance, or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination, or false advertising); alter, modify, frame, or "mirror" any Content; create a deep-link to our Platform by by-passing our Platform’s home page; use any data mining, robots, or similar data-gathering and extraction tools in connection with the Platform; inhibit, disrupt, or otherwise prevent anyone from using or accessing the Platform or interrupt any user's experience on the Platform, including, but not limited to, acting in any manner that disrupts users' real-time exchanges; interfere with or disrupt the Platform, or servers or network connections to the Platform; disobey any requirements, procedures, policies or regulations of networks connected to the Platform; modify, adapt, sublicense, translate, sell, reverse engineer, decompile or disassemble any portion of the Platform; or attempt to gain unauthorized access to the Platform (or any portion thereof).The above prohibitions are set out as examples only and are not meant to be complete or exhaustive.
• Prohibited Submissions You are prohibited from posting or transmitting to the Platform any unlawful, threatening, defamatory, libelous, obscene, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liability, or otherwise violate any law.
• INDEMNIFICATIONS YOU AGREE TO DEFEND, INDEMNIFY AND HOLD HARMLESS ADIDAS AND ITS AFFILIATES, AND THE DIRECTORS, OFFICERS, EMPLOYEES AND AGENTS OF ADIDAS AND ITS AFFILIATES AGAINST ANY LOSSES, LIABILITIES, CLAIMS, EXPENSES AS A RESULT OF (I) YOUR USER SUBMISSIONS OR YOUR ACCESS TO OR USE OF THE PLATFORM; (II) YOUR BREACH OF THESE TERMS AND CONDITIONS (INCLUDING BUT NOT LIMITED TO THE FOREGOING PROHIBITIONS); (III) YOUR VIOLATION OF ANY THIRD-PARTY RIGHT; OR (IV) YOUR VIOLATION OF ANY APPLICABLE LAWS, RULES, REGULATIONS, ORDERS OR ORDINACE OF ANY COMPETENT AUTHORITIES.

8. DISCLAIMER OF WARRANTIES

THE PLATFORM AND ANY PRODUCTS OR SERVICES MADE AVAILABLE THROUGH THE PLATFORM ARE PROVIDED TO YOU "AS IS" WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY. YOU AGREE THAT YOU MUST EVALUATE, AND THAT YOU BEAR ALL RISKS ASSOCIATED WITH, THE USE OF THE PLATFORM, INCLUDING WITHOUT LIMITATION, ANY RELIANCE ON THE ACCURACY, COMPLETENESS OR USEFULNESS OF ANY MATERIALS AVAILABLE THROUGH THE PLATFORM. ADIDAS AND ITS AFFILIATES, SUPPLIERS AND SERVICE PROVIDERS DISCLAIM ALL WARRANTIES WITH RESPECT TO THE PLATFORM AND ANY PRODUCT OR SERVICE (INCLUDING WITHOUT LIMITATION, THIRD PARTY PRODUCTS AND SERVICES) OBTAINED THROUGH THE PLATFORM, TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, AND TITLE.

9. LIMITATION OF LIABILITY

NEITHER ADIDAS NOR ANY OF ITS AFFILIATES, SUPPLIERS, OR SERVICE PROVIDERS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES OF ANY KIND, UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY, INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, USE, DATA, LOSS OF OTHER INTANGIBLES, LOSS OF SECURITY OF INFORMATION YOU HAVE PROVIDED IN CONNECTION WITH YOUR USE OF THE PLATFORM, OR UNAUTHORIZED INTERCEPTION OF ANY APPLICABLE INFORMATION BY THIRD PARTIES, EVEN IF ADVISED IN ADVANCE OF APPLICABLE DAMAGES OR LOSSES. IN PARTICULAR, AND WITHOUT LIMITATION, NEITHER ADIDAS NOR ITS AFFILIATES, SUPPLIERS, OR SERVICE PROVIDERS WILL BE LIABLE FOR DAMAGES OF ANY KIND RESULTING FROM YOUR USE OF OR INABILITY TO USE THE PLATFORM OR FROM ANY CONTENT POSTED ON THE PLATFORM BY ADIDAS OR ANY THIRD PARTY UNLESS SUCH DAMAGE IS THE RESULT OF ANY WILFUL MISCONDUCT ON THE PART OF ADIDAS. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE PLATFORM IS TO STOP USING THE PLATFORM. THE MAXIMUM LIABILITY OF ADIDAS AND ITS AFFILIATES, SUPPLIERS, OR SERVICE PROVIDERS FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING WITHOUT LIMITATION NEGLIGENCE) OR OTHERWISE, SHALL NOT EXCEED HKD400.

While we try to maintain the integrity and security of the Platform and the servers from which the Platform is operated, we do not guarantee that the Platform will be or remain secure, complete, or correct, or that access to the Platform will be uninterrupted. The Platform may include inaccuracies, errors and materials that violate or conflict with these Terms and Conditions. Additionally, third parties may make unauthorized alterations to the Platform. If you become aware of any unauthorized third-party alteration to the Platform, contact us at support-en@hk.onlineshop.adidas.com (for English) or support-zh@hk.onlineshop.adidas.com (for Chinese) with a description of the material(s) at issue and the URL or location on the Platform where applicable material(s) appear.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN WARRANTIES, OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF YOU RESIDE IN ONE OF THESE JURISDICTIONS, THE RELEVANT LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

10. TERMINATION

adidas reserves the right to suspend or terminate your account (and delete the profile corresponding to such account and any accompanying content) or your use of the Platform at any time, for any reason or for no reason. We reserve the right to change, suspend, interrupt, or discontinue all or any aspect of the Platform, Products and services available on or through the Platform at any time without notice. You are personally liable for any orders that you place or charges that you incur or are made under your account prior to termination. We shall not be liable to you or any third party for any of the foregoing.

Any sections of these Terms and Conditions that must survive termination to give effect to their intent and meaning shall survive termination of these Terms and Conditions. The termination of your account shall not affect any rights of adidas or any liabilities and obligations of you accrued prior to such termination.

On cancellation of the agreement under these Terms and Conditions for any reason:

• all rights granted to you under these Terms and Conditions shall cease;
• you must immediately cease all activities authorised by these Terms and Conditions including your use of the Platform;
• you must immediately delete or remove the Platform from your device(s) and immediately destroy all copies, full or partial of the Platform then in your possession, custody or control and on request by us certify to us (or our nominee) that you have done so.

11. ADIDAS APP CONFORMITY AND UPDATES

• For adidas, quality is paramount and we have a legal obligation to make sure that our Platform conforms to the contract.
• As part of this legal obligation, we will, from time to time, offer and request you to install security and technical updates. It is your responsibility to install such updates without delay and to update the operating system of your end device if this is required for such updates. We will not be liable for any lack of conformity of the Platform resulting from the lack of the relevant update when you fail to install the update that we supplied to you.

12. MISCELLANEOUS

• Contact information If you have any questions about these Terms and Conditions or the Platform, please direct your questions to us via the below contact details:
  

  Email Address

  English: support-en@hk.onlineshop.adidas.com
  Chinese: support-zh@hk.onlineshop.adidas.com

  Phone no.: +852 2603 9885

  Service Hours:

  - Monday to Sunday: 10:00 to 22:00
  - Public Holiday: 10:00 to 22:00

• Changes to these Terms and Conditions If adidas decides to change these Terms and Conditions, we will post the changed terms and conditions on the Platform. You are advised to regularly check whether they have changed.
  

  IF YOU CONTINUE TO USE THE PLATFORM AFTER EFFECTIVENESS OF THE CHANGED TERMS AND CONDITIONS, YOU ARE DEEMED TO HAVE FULLY ACCEPTED THE CHANGES.

• Governing Law and Jurisdiction These Terms and Conditions (including all policies referred to herein) are governed by the laws of the Hong Kong Special Administrative Region of the People's Republic of China (“Hong Kong”). Any dispute arising from or relating to these Terms and Conditions (or any policy referred to herein) shall be subject to the exclusive jurisdiction of the competent Hong Kong court.
• Independent Contractors These Terms and Conditions do not, and shall not be construed to, create any partnership, joint venture, employer-employee, agency or franchisor-franchisee relationship between you and adidas.
• Severability If any provision of these Terms and Conditions is found to be unlawful, void or for any reason unenforceable, such provision will be deemed severable from these Terms and Conditions and will not affect the validity and enforceability of any remaining provision.
• Assignment You may not assign, transfer, or sublicense any or all of your rights or obligations under these Terms and Conditions without our express prior written consent
• Force Majeure We will not be responsible for failures to fulfill any obligations under these Terms and Conditions due to causes beyond our reasonable control, including but not limited to war(s), terrorist attack(s), strike(s), fire(s), explosion(s), pandemic(s) (including but not limited to Covid-19) or lockdown(s) related to pandemic(s), flood(s), earthquake(s), or other natural disasters.
• Entire Agreement These Terms and Conditions, together with all policies referred to herein, constitute the entire agreement between you and adidas relating to the subject matter herein and supersedes any and all prior or contemporaneous written or oral agreements or understandings between you and adidas relating to the subject matter herein.
• Language If there is any inconsistency or ambiguity between the English version and the Chinese version, the English version shall prevail.
• Third Party Rights No person shall have any right under the Contracts (Rights of Third Parties) Ordinance (Cap 623, Laws of Hong Kong) to enforce or enjoy the benefit of any of these Terms and Conditions.