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adiClub Terms & Conditions
and
Terms of Use for adidas Running App
Effective date: 21 November 2025
Welcome to adiClub (the “Club”). The Club includes a membership program and a subscription to the adidas running app (“Running App”) as further set out below in Chapter 1. Additionally, the Terms of Use for adidas Running in Chapter 2 sets out specific terms governing your use of the Running App.
Chapter 1
The adiClub Terms & Conditions
The Club is organised by adidas Hong Kong Limited with Business Registration Number 09940203, whose registered address is 9/F, Tower 1, The Quayside, 77 Hoi Bun Road, Kwun Tong, Kowloon, Hong Kong (“adidas,” “we,” or “us”). When we refer to "you" or "your" we mean you, the person accessing these terms and conditions (the “Terms”). These Terms govern your participation in the Club and your subscription to the Running App. By participating in and joining the Club, you agree to be bound by: (i) these Terms; (ii) our Platform Terms of Use ("Platform Terms of Use"); and (iii) the applicable Privacy Policy—either the Privacy Policy or, if you use the Running App, the Privacy Policy (Running App Users) (collectively, the “Privacy Policy”).
adidas AG is the parent company of the adidas group, which includes several affiliated companies; among them adidas Hong Kong Limited.
Before you join the Club, please read these Terms carefully, in particular those bold-faced and underlined terms, which contain important information relating to your rights and obligations as well as limitations and exclusions which may apply to you. If you have any questions, comments or suggestions about the terms or contents of these Terms, please feel free to contact us during the designated office hours via the contact methods listed under Clause 20. We are willing to help and provide appropriate assistance.
By clicking the “Agree” button to these Terms when joining the Club, you are deemed to have fully read, understood and accepted these Terms in all aspects. If you do not agree with these Terms or any part hereof, please immediately stop signing up for the Club.
1. VALIDITY AND AMENDMENT OF THESE TERMS
1.1 These Terms shall apply to you when you submit a Club application.
1.2 adidas may amend these Terms from time to time in accordance with applicable laws and regulations and for the purpose of maintaining trading order, protecting consumer rights, adjusting Club plans or related services, etc. If adidas amends these Terms, adidas will notify you by any one or more of the following methods: a) emails, b) our official website at https://www.adidas.com.hk (the "Website"), c) SMS.
1.3 Any amendment to these Terms shall become effective upon publishing on the Website (or any other effective date as specified by us). Please check these Terms regularly to keep yourself posted of relevant amendments in time. If you are not agreeable to any amendment, you shall immediately cease to use the Club services. If you continue to use the Club services after the amendment becomes effective, you will be deemed to have fully accepted such amendment.
2. ELIGIBILITY
2.1 To participate in the Club and to use the Running App, you must be at least 18 years old and a legal resident of Hong Kong Special Administrative Region of the People's Republic of China (“Hong Kong”) or Macau Special Administrative Region of the People's Republic of China (“Macau”). By enrolling and participating in the Club and using the Running App, you confirm that you meet these eligibility requirements.
2.2 For a high-level summary of how to join the Club, how to earn points, available rewards and how to redeem the rewards, please visit https://www.adidas.com.hk/en/adiclub. You may also visit our FAQ section on the Club by clicking https://www.adidas.com.hk/en/adiclubrewards.html. For more details, please keep reading below.
3. JOINING THE CLUB
3.1 If you meet the eligibility criteria above, you can join the Club and use the Running App by filling out a registration form on the Website, on the Running App, on the adidas App (“adidas App”) or by filling out an electronic registration form in adidas retail stores. The registration form will require you to provide your email address and phone number (which must be a Hong Kong or Macau phone number). In addition, you must complete the phone number verification process according to our instructions. Once you provide the requisite information and complete the verification process, your Club membership account will be successfully created. No purchase of any products is required to join the Club. If you join the Club, you agree to provide and maintain true, accurate, current and complete information about yourself as prompted by the registration form, otherwise adidas reserves the right not to accept the application or to cancel the relevant registration. All personal data you provide to adidas will be subject to adidas' Privacy Policy. Each individual can only register for one Club membership account. After the review by adidas, all the duplicated Club applications, duplicated Club membership accounts and the Points in those relevant Club membership accounts will be cancelled.
3.2 Club membership account is not transferrable and shall not be leased or inherited at any time and shall not be used for other purposes (including but not limited to mortgage). You shall be fully liable for the consequences arising from violation of this Clause.
3.3 At any time, we may review the validity of the information for your Club registration in accordance with applicable laws, regulations and rules, and may log you out or terminate your Club based on the results of the review.
4. EARNING POINTS
4.1 As a member of the Club, you will be entitled to earn membership level points (“Level Points”) and points to spend (“Points to Spend”) (together, the “Points”).
4.2 You will earn Points for purchases (subject to the limitations set out in these Terms) that you make on the Website, the adidas App or in selected participating adidas retail stores in Hong Kong or Macau (the "Stores") (together, the "Eligible Channels"). For every HK$1 spent you will earn 1 Level Point and 1 Point to Spend. Any amount spent which is less than HK$1 will not be counted towards the Points.
4.3 Purchases include purchases of regular priced and discounted adidas products. Purchases at stores other than the Eligible Channels will not qualify for Points (even if you purchase adidas products).
4.4 In addition to earning Points for purchases, you can also earn Points for certain interactions with us. The number of Points available will be as set out at https://www.adidas.com.hk/en/adiclub. These may include the following (availability subject to adidas’s sole discretion):
Welcome bonus: When you first successfully register as a member of the Club, we will automatically credit your account with Points to thank you for joining.
Profile bonus: If you submit a complete profile on the adidas App or Website then you will be awarded additional Points. This profile bonus can only be earned once. Subsequent changes to your profile will not be awarded Points, unless explicitly stated by us at that time.
Birthday bonus: You may be eligible for bonus Points on your birthday based on your level. This will be automatically credited to your membership account. Birthday bonus Points will be awarded only once during a calendar year.
Running App bonus: You can earn points by completing certain challenges or joining certain events as set out in the Running App. A maximum of 85 points may be earned via sporting activities per day, unless otherwise specified by us.
4.5 From time to time, we, in our sole discretion, may change, discontinue, or add interactions where you can earn Points and change the number of Points earned, with or without prior notification to you.
4.6 You must provide your adidas membership identification (email address or membership ID) in the Stores, or be logged into your adidas account on the Website or adidas App to receive the eligible Points for your purchases or interactions.
4.7 Club members will start earning Points from the date they register for the Club, and no prior transactions or interactions will be eligible for Points. Membership start dates for the Club may vary for members depending on their account type.
4.8 You will only be entitled to accumulate a maximum of 100,000 Points to Spend (the “Limit”). If you reach the Limit but engage in an activity that should earn you Points to Spend, we will add 0 Points to Spend to your account, however this will reset the 365-day expiry period (as set out below in Clause 5).
4.9 For adidas products purchased at any of the Stores, the Points will be generated and become effective on the next day; for orders for adidas products placed on the Website or adidas App, the Points will be generated and become effective on the day after the products have been shipped to the member. After the purchase of adidas product, members can return the adidas products according to the Return and Exchange Policy published by adidas with the recognised official receipt. The points generated out of the purchased adidas product will be deducted immediately if the adidas product is returned or refunded.
4.10 Cash discounts or any amount deducted by coupons will not be counted towards the Points (for example, if a member uses a HK$400 discount coupon on a transaction with a total purchase price of HK$1,000, only 600 Points will be added from the transaction).
4.11 Members can check the Points after logging in to the membership account on the Website.
4.12 Notwithstanding any other provisions in these Terms, no Points will be generated in the following cases:
(a) If members cannot provide their membership account number before payment when making purchase of adidas products at any adidas Stores; Any claim request of Points after the transaction is made will not be entertained;
(b) Certain adidas products for which it was expressed to be disregarded for the purpose of accumulating Points;
(c) Shipping fee of fees for customization services arising out of purchase made on the Website;
(d) Complimentary gifts or giveaways for promotion events or gifts with purchase;
(e) adidas products purchased with staff discounts;
(f) If members resell their adidas products on third-party sites or e-commerce platforms, the Points generated from such transaction will not be counted, and adidas has the right to deduct or adjust the Points which has already been generated at its discretion.
4.13 If the Member has conducted any dishonest or illegal transactional behaviour, or any behaviour which in our sole opinion would tarnish the adidas brand or reputation, adidas has the right to cancel the transaction, deduct or adjust the Points, or restrict member from acquiring Points.
4.14 Application can be made to adidas to correct any error relating to Points within 30 days after the generation or change thereof. If a member finds any error in the Points within 30 days after the generation or change of the same, and such error is caused by adidas, the member can submit relevant formal documents to adidas and request for correction within aforesaid 30-day period. Upon receiving correction request together with formal receipt or any other document recognized by adidas from the member, adidas will make the correction within 60 days. In case of any disputes regarding the correctness of the Points, adidas reserves the right of final decision.
4.15 adidas is in charge of the operation and management of the scheme relating to Points. adidas has the right to cancel, invalidate, deduct or adjust the Points under specific circumstances, and will notify members with the same through email address, phone or SMS. Members may raise objection against the cancellation, invalidation, deduction or adjustment of Points in writing within 30 days after adidas issues the above notice. In case of any dispute, adidas reserves the right of final decision.
5. EXPIRATION OF POINTS
Level Points
5.1 Level Points will remain valid for 12 months. The Level Points will expire on the last day of the relevant calendar month, for example if you earned Level Points on June 9, 2022, they will expire on June 30, 2023, unless adidas explicitly states otherwise. Level Points cannot be transferred between members. Level Points have no cash value and cannot be exchanged for cash.
Points to Spend
5.2 To reward our most loyal members, there will be more adiClub benefits for those who earn points on a regular basis. Points to Spend will expire, on a rolling basis and to the end of the calendar month, 12 months after your last purchase or activity that earned you Points to Spend (see example below). Any Points to Spend can only be retained for a maximum period of 12 months - towards the end of the month - before they expire automatically. Please note that neither a purchase later fully returned nor the birthday bonus will extend the expiration of your Points to Spend.
Example: If you earned Points to Spend on 1 January 2022 and 10 January 2022, all your Points to Spend will be saved until end of January 2023. If you made a purchase on 21 June 2022 and earned some more Points to Spend, the Points to Spend earned in January 2022 will still only be saved until end of January 2023, and the Points to Spend earned in June 2022 will be available for 12 months after that purchase until the end of June 2023. The Points to Spend earned in January 2022 and June 2022 will in any case not be extended further.
5.3 Points to Spend cannot be transferred between members. Points to Spend cannot be exchanged for cash.
6. CLUB LEVELS
6.1 The Club has four separate levels. You can move up through the different levels by earning Level Points.
6.2 You can climb to the higher levels by accumulating the number of Level Points mentioned above within 12 months of the end of the month of registration or current level entry (the “Membership Year”). At higher levels, you can access even greater benefits. If level upgrades are achieved by acquiring Level Points through purchases of our products, we reserve the right to delay this upgrade for a period that is equal to the applicable return period for the purchased product(s).
6.3 You must meet the requalification requirements at the end of your Membership Year in order to remain at your current level. If not, you will be downgraded to the level below. Returns can cause you to drop down multiple levels. For example, if you return an order or product, the points earned will be deducted, which could cause you to drop by that number of points.
7. LEVEL REQUALIFICATION
7.1 If you are in level 2, 3, or 4 and you do not earn enough Level Points during the current requalification period, you will be downgraded to the next level down, regardless of the number of qualification Level Points you have accumulated by this date.
7.2 The requalification period starts on the date you reached a new level and ends 12 months later, always at the end of the month. The number of Level Points you need in order to requalify for your current level is equal to the minimum Level Point balance needed to enter that level.
7.3 Level Points earned after your last level entry will count towards requalification Level Points. The new requalification period will start on the exact date of that level upgrade and end 12 months later at the end of the month. After a level upgrade, your requalification Level Points will be set to 0.
7.4 If you do not earn enough Level Points for your level during the requalification period, you will be downgraded. The downgrade will take place after the last day of the requalification period, which is always at the end of the month.
7.5 If you are downgraded, your new requalification period will start on the exact date of your downgrade and end 12 months later at the end of the month, unless you upgrade during this period. After a level downgrade, your requalification Level Points will be set to 0. If a member does not earn enough Level Points for their level within the requalification period, they will be downgraded. The downgrade will take place after the last day of the requalification period, which is always at the end of the month.
8. REWARDS
8.1 Entry and progress through each of the above-mentioned levels will unlock a set of new rewards for members as set out here https://www.adidas.com.hk/en/adiclubrewards.html.
8.2 You will have access to the rewards in your current level and the levels below them. For example, a level 3 member will have access to the rewards from level 3 as well as level 2 and level 1 (except for the lower levels’ entry discount vouchers).
8.3 Certain rewards will be conditional upon you agreeing to separate terms and conditions applicable to that reward which will be made available to you when redeeming that reward. In addition, the following terms and conditions apply to the following specific rewards (availability of rewards are subject to adidas’s sole discretion):
Discount Vouchers: These are single use discount vouchers that are unlocked when you join the Club or enter a new level. These will have limited validity periods and maximum discount values of which details will be communicated to you on receipt of the discount vouchers. Certain product exclusions may apply. These discount vouchers may not be combined with other promotions or discounts. The terms and conditions of the following Discount Vouchers are listed at the end of these Terms: (a) 15% off Welcome coupon; (b) 20% off Birthday Coupon; (c) 20-30% Tier Up Incentive Coupon; (d) 15-30% off Discount Coupon. For other types of Discount Vouchers, please refer to the terms and conditions notified to you upon issuance.
Early access to product launches: You will get early access to certain adidas product launches. These will exclude Hype product launches and is subject to pre-allocated stock availability for members.
Free subscription to the Running App: available from entry into the Club and subject to acceptance of any applicable terms of use.
Hype priority access: You will get priority access to Hype product launches. However, this does not guarantee that you will get the Hype product if you participate. This reward depends on the availability of Hype product launches.
Exclusive access to sales: You may receive exclusive access to certain sales that we make available. The duration of early access may vary between sales and could also depend on which level you are in at the time of the sale. Our standard terms and conditions for sales will also apply.
8.4 Specific rewards (whether products or experiences) are available while supplies last and may be subject to change, discontinuance, limitations, and substitutions by us, at our discretion and at any time without notice. The above terms are subject to the terms and conditions applicable to each specific reward. In case of any discrepancy, the terms and conditions attached to the specific reward shall prevail.
9. USE OF POINTS TO SPEND
9.1 Points to Spend may be redeemed against a number of use cases, including but not limited to the following (availability of rewards are subject to adidas’s sole discretion):
a. Vouchers
You will be entitled to use your Points to Spend to purchase a voucher (e.g. a 20% off voucher) (“Voucher”). The Voucher may then be used to make an order on the adidas App, on the Website or in the selected stores. Certain exclusions may apply, and any additional terms and conditions will be presented to you when making a purchase.
You can only use one Voucher at any one time when making a purchase and it cannot be combined with any other vouchers or discount codes, unless otherwise specified by us in the terms and conditions. The Voucher will only apply to the product price and will not apply to any delivery costs.
No Voucher can be exchanged, transferred or redeemed for cash or Points to Spend. You may only use a Voucher for personal, non-commercial use and must not sell any Voucher. Vouchers may not be used in sales or promotional activities including as giveaways or prizes in competitions. We reserve the right to cancel any Voucher that we suspect has been resold or obtained in connection with an unauthorised sales or promotional activity, and take any appropriate legal actions against you.
b. Money can’t buy products (“MCBP”)
You will be entitled to use your Points to Spend to purchase MCBP and any such purchase will be subject to our eCom Terms and Conditions and any additional terms presented to you when making a purchase.
For the avoidance of doubt, if you return any MCBP in accordance with the eCom Terms and Conditions and are entitled to a reimbursement of your Points to Spend, this will be subject to the Limit as set out above at Clause 4 (for example, if you return a MCBP that you purchased for 500 Points to Spend but have 99,990 Points to Spend at the time of the reimbursement, we will reimburse you 10 Points to Spend).
c. Raffles
You will be entitled to use your Points to Spend to participate in raffles. These will be subject to you agreeing to separate terms and conditions applicable to each raffle.
d. Member-exclusive experiences
You will be entitled to use your Points to Spend to participate in Club member-exclusive experiences, such as training classes, meet-and-greet events and other experiences. Your participation in these experiences will be subject to the separate terms and conditions applicable to each experience.
For the avoidance of doubt, the above terms are subject to the terms and conditions applicable to each specific reward. In case of any discrepancy, the terms and conditions attached to the specific reward shall prevail.
10. USE OF ACCOUNT
10.1 You are responsible for maintaining the confidentiality of your password and account, and are fully responsible for any and all activities that occur under your password or account. The Club is for your personal use only. You must not share your adidas membership identification and/or password or in any way make them accessible to others. You must immediately inform the adidas customer services team of any unauthorised use of your password or account or any other breach of security.
10.2 You agree that you shall not:
access, use, reproduce, modify, download, sell, transfer, publish or otherwise make available your membership of the Club for any commercial purposes;
do any act or thing that might damage, disrupt or otherwise interfere with the operation of the Club;
abuse your membership of the Club or use it for any unlawful or unauthorised purpose (which include transmitting any computer viruses through your account or using your account in a manner which is discriminatory, offensive, abusive, malicious, defamatory or other violates or infringes the rights of anyone else); and
transfer, sale or barter (or attempt to transfer, sale or barter) any of your rewards or member exclusive promotional offers.
11. RIGHT TO WITHDRAW FROM THE CLUB MEMBERSHIP
11.1 You may withdraw from your Club membership without stating any reasons. To exercise this right of withdrawal, you must inform us of your decision to withdraw from your Club membership by sending us a clear declaration (e.g. an email) stating your decision to withdraw from the agreement.
12. CONSEQUENCES OF WITHDRAWAL FROM THE CLUB MEMBERSHIP AGREEMENT
12.1 If you withdraw from your Club membership on the basis of your right of withdrawal as set out above, the Club will become inaccessible to the you and you shall refrain from using your Club membership and from making it available to third parties.
12.2 For the consequences of withdrawal in respect of any data that qualifies as personal data, the provisions of the Privacy Policy apply.
13. TERMINATION; EXPIRATION; CHANGES TO THE CLUB
13.1 adidas has the right to terminate your Club membership at its sole discretion by issuing a notice to you, including but not limited to the occurrence of any of the following events, in which you’re your membership will be terminated with effect from the date of notice, provided that adidas has the right to immediately terminate the Membership without any notice upon occurrence of event as set out in Clause 13.1(c) below:
(a) Information relating to Club membership application is found to be inaccurate;
(b) Wrongful accumulation of member points, or use of member services for any purpose other than those set out under these Terms;
(c) Death or loss of civil capacity of the member;
(d) The member disrupts the activities of other members, or uses the personal data of other members thereby causing harms to such other members, or conducts any other acts which infringe legitimate rights and interests of other persons;
(e) Malicious bills or other acts of defrauding, misappropriating or illegally possessing any member points, subsidies, promotions or benefits of other ,embers (if any);
(f) The member's violation of the terms and conditions of these Terms, damage of public order and good morals, or violation of the legal and regulatory requirements;
(g) The member engages in any deception, forgery, fraud or committed any other abuse of the Club.
13.2 We reserve the right to revoke some or all of your Points or rewards if we determine that you received Points or a reward due to an error, through fraud or deception, or in any manner not authorised.
13.3 If you or we cancel your Club membership, you will lose all your accumulated Points. If you cancel your membership, you may choose to rejoin the Club by registering on the Website or the adidas App. When restarting your Club membership, your previously-earned Points will not continue to your new Club membership.
14. APP UPDATES
We may, from time to time, offer and request you to update the adidas App for security and technical reasons. It is your responsibility to install such updates without delay and to update the operating system of your end device if this is required for such updates. We will not be liable for any loss resulting from the lack of the relevant update when you fail to install the update that we supplied to you.
15. PRIVACY POLICY
15.1 adidas uses the information you provide and share to enhance our services and your experience. adidas respects the privacy of its members. Please see the Privacy Policy (Non-Running App Users) regarding the collection, use and protection of your personal data by adidas. The “Privacy Policy (Non-Running App Users)” forms an integral part of these Terms. You must read the Privacy Policy (Non-Running App Users) carefully before you become a Club member or use member services. In addition, if you use the Running App, you must agree to the Privacy Policy (Running App Users) within the Running App.
15.2 If you do not agree to this Clause 15 or any of the terms, conditions and rules (including but not limited to the applicable Privacy Policy) or any part thereof referred to in this Clause 15, please stop using the member services immediately.
16. INDEMNITY OF DAMAGES AND LIMITATION OF LIABILITY
16.1 You agree to indemnify and hold harmless adidas and member entities in its group, and members, management, directors, employees, agents, licensees and suppliers of the aforesaid companies (collectively referred as “Designated Third Party(ies)”) against any claims, losses, liabilities, expenses or damages arising out of or in connection with your behaviours, your breach of these Terms, your illegal acts or your infringement or aiding and abetting in infringement of rights of adidas, its group companies and the Designated Third Party(ies).
16.2 Unless otherwise explicitly provided under law and to the maximum extent permitted by the applicable law:
(a) adidas shall not be liable for any indirect, incidental, special, punitive, penalized or consequential damages in whatever form, no matter how the damages may occur, and whether arising out of tort, breach of contract or otherwise.
(b) To the maximum extent permitted by applicable laws, adidas declares that it has made no representations or warranties, no matter in what form, whether expressed or implied, (except for any warranty under applicable laws applicable to consumers that cannot be legally excluded), but this Clause 16.2(b) would not affect your rights as a consumer under the law.
(c) adidas shall not be liable for any damages or losses to any members in the absence of clear evidence proving intentional misconduct or gross negligence of adidas.
(d) adidas shall not be liable for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is an obvious consequence of our breach or if it was contemplated by you and us at the time we entered into these Terms.
16.3 To the largest extent permitted by applicable law, adidas will not be liable for any claims, requests, liabilities or litigation caused by or arising from the omissions, negligence and/or failure to provide us with the latest information by customer or member, or the accuracy or completeness of such information.
16.4 To the extent permitted by law, our aggregate liability to you in respect of any loss or damage suffered and arising out of or in connection with these Terms, whether in contract, tort (including negligence) or for breach of statutory duty, or in any other way, shall not exceed the amount of HK$400.
17. APPLICABLE LAW AND JURISDICTION
17.1 These Terms and the transactions relating to these Terms are governed by the Hong Kong law, and shall be interpreted in accordance with the laws of Hong Kong.
17.2 Any dispute or controversy arising out of or in connection with these Terms shall be settled by amicable and faithful negotiation between you and adidas to the extent possible. In the absence of gross negligence, adidas reserves the final right of decision on such dispute or controversy. If the negotiation fails, the dispute shall be subject to the exclusive jurisdiction of the competent Hong Kong court.
17.3 If any provision of these Terms or any part in any provision of these Terms is determined as illegal, invalid or unenforceable, such provision or such part will be deemed to be severed from the other provisions or other parts in the relevant provision, the validity and enforceability of the remaining provisions of these Terms or the remaining part of the relevant provisions shall not be affected.
18.THIRD PARTY RIGHTS
18.1 Subject to Clause 18.2, no person shall have any right under the Contracts（Rights of Third Parties） Ordinance (Cap 623, Laws of Hong Kong) ("Rights of Third Parties Ordinance"） to enforce or enjoy the benefit of any of the provisions of these Terms.
18.2. The Designated Third Party defined in Clause 16.1 of these Terms may rely on any provision of these Terms by the virtue of Rights of Third Parties Ordinance only if and to the extent that:
(a) expressly such provision limits or excludes the liability of the Designated Third Party; or
(b) such provision expressly confers on the Designated Third Party other rights or benefits (including but not limited to any indemnity).
18.3. Unless as otherwise expressly provided in these Terms, no right or benefit under any provision of these Terms enforceable under the Rights of Third Parties Ordinance shall be assigned by the Designated Third Party to another person.
19. LANGUAGE
19.1 If there is any inconsistency or ambiguity between the English version and the Chinese version of these Terms, the English version shall prevail.
20. CONTACT INFORMATION
Our contact details are as follows:
Email Address
English: support-en@hk.onlineshop.adidas.com
Chinese: support-zh@hk.onlineshop.adidas.com
Phone no.: +852 2603 9885
Service Hours:
- Monday to Sunday: 10:00 to 22:00
- Public Holiday: 10:00 to 22:00
Terms and conditions of Discount Vouchers
All time is based on the time of receipt by the server of adidas Hong Kong Limited (“adidas”).
CHAPTER 2
Terms of Use for adidas Running
These Terms of Use for adidas Running (“Running Terms of Use”) govern your usage of the Running App and the connected online platform (“Platform”) offered by adidas Hong Kong Limited (the “Services”) as well as the access to digital content through the Running App (“Running Digital Content”) in the currently valid version which can be viewed at any time within the Services. In case of any inconsistency between the terms in Chapter 1 and Chapter 2 regarding the use of Services and Running Digital Content, the terms under this Chapter 2 shall prevail.
Your health is very important to us. ALWAYS consult your doctor about your athletic behavior. The adidas Running App, the Platform and the Running Digital Content therein do not substitute your doctor, and adidas is not responsible for your behavior. The contents of the adidas Running App and the Platform, regardless of whether they are provided by adidas, its partners, vendors or users, are not meant to supplement, let alone replace, the information provided by doctors or pharmacies. By accepting these Running Terms of Use, you confirm that you are solely responsible for your health.
● comply with statutory law, or court or administrative orders;
● ensure compliance with these Running Terms of Use or any other terms agreed between you and us;
● react to claims of breaches of law raised by third parties; or
● safeguard our rights, property, or personal safety, or the like of Users and the public.
● use the Services or any Running Digital Content for any purpose other than its intended use;
● access, use, reproduce, modify, download, sell, transfer, publish or otherwise make available your Club membership account, the Services or any Running Digital Content for any commercial purpose;
● commit any act that might damage, disrupt or otherwise interfere with the operation of the adidas Running App, Platform and/or Services;
● abuse or use your Club membership account, the Services or the Running Digital Content for any unlawful or unauthorised purpose (which includes transmitting any computer viruses through your Club membership account or using your Club membership account in a manner which is discriminatory, offensive, abusive, malicious, defamatory, or otherwise violates or infringes the rights of anyone else);
● violate the Community Guidelines set out in Schedule 1 of these Running Terms of Use.
You must:
● truthfully provide, and keep current and complete, your Club membership account;
● only save, publish, transmit and distribute User Content, you are authorized to pass on. This shall also apply to User Content subject to intellectual property rights, such as trade names and trademarks. You are exclusively responsible for your User Content;
● not save, publish, transmit or distribute any User Content that is racist, insulting, discriminating, denunciating, sexual, glorifies violence or is otherwise illegal;
● not send spam, chain letters or messages to more than one recipient at one time;
● not carry out any disruptive interferences in the Services or their technical environment, by use of technical or electronic aids, such as hacking attempts, brute force attacks, planting of viruses/worms/trojans and other disrupting attempts regarding software or hardware;
● not copy, distribute, transmit or collect by use of technical aids, e.g., by crawlers or bots, accessible details without the consent of the respective owner;
● provide prompt notice via email to support-en@hk.onlineshop.adidas.com of any detected breaches of the aforementioned obligations;
● diligently care for your personal details and the personal details of other Users accessible via the Services and do not allow third-parties access to personal details of other users accessible via the Services;
● regularly save User Content externally, e.g., on an external storage medium, hard drive or in the cloud. You are solely responsible for any lost or impaired User Content.
In order to ensure the proper and reliable provision of the Services, we might impose the following sanctions upon a breach of user obligations:
● warning;
● deletion of User Content;
● temporary deactivation of your Club membership account; and
● cancellation (irrevocable deactivation) of your Club membership account.
The type of sanction shall depend on the purpose, impact, and type of the breach considering both our and your interests.
● are ineligible in accordance with the prerequisites stated within these Running Terms of Use,
● have violated any of these Running Terms of Use or the user obligations stated therein, any other applicable terms or any applicable law or regulation,
● engaged in any deception, forgery, fraud or committed any other abuse of your Club membership account, or
● provided registration data that is false, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is false, inaccurate, not current or incomplete.
● has no use outside the context of the Services,
● is exclusively related to your use of the Services,
● has been aggregated by us with other data and cannot be disaggregated or can only be disaggregated with disproportionate effort, or
● was generated by you together with other Users, provided that other users can still use the data.
For personal data, the provisions of the Privacy Policy shall apply.
● The related use of any hardware, including, but not limited to, (i) the respective device, e.g., in the course of using the feature “measuring pulse”, by pressing the photo light for a prolonged period, the user’s finger may heat up, (ii) chest straps, and (iii) smartphone dongles;
● the download of your own and third-party content; and
● any use of any content and other data created or provided by us or our partners, including, but not limited to (i) measured altitude details, or (ii) recommendations for actions, e.g., workout plans etc. You explicitly acknowledge that any such content or other data may contain errors, and we do not, to the extent permitted by law, assume any responsibility for the correctness of such data.
It is no longer possible to download the adidas Running App on another device.
The adidas Running App and the Platform are no longer updated for any purpose other than security and conformity with the Terms. This means that if the operating system of your device is updated or if other relevant third-party technical services change during this period, it may not be possible to use the adidas Running App and the Platform. adidas assumes no liability for this.
12.8 Third Party Rights: No person shall have any right under the Contracts (Rights of Third Parties) Ordinance (Cap 623, Laws of Hong Kong) to enforce or enjoy the benefit of any of these Terms and Conditions.
Schedule 1
adidas Running Community Guidelines
The adidas Running community is a global fitness family united by a passion for sports. Sports are only fun when we all play by a common set of rules. We’d like to make sure the rules of the game are clearly outlined so that every user feels that we’re on the same team. Below, you’ll find our Community Guidelines with more information about what we expect from our members and what you can expect from us.
RESPECT OTHERS
Every user is a valued member of the adidas Running community and should be treated as such. Please remember to be kind and respectful when posting on our platforms. As the old saying goes, if you don’t have anything nice to say, don’t say anything at all. Respecting all members of the community also means refraining from posting images or text that depicts or references offensive content. Likewise, unauthorized commercial advertising, or any use of “bots” or automated updates from unapproved partners is strictly prohibited. If such content is posted, it will be removed and further violations of this rule may result in the removal of the user. Also, misusing adidas Running platforms or app functions to spam users is prohibited and will result in account deletion.
Some examples include, but are not limited to:
PUT HEALTH FIRST
Encouraging a healthy and active lifestyle for everyone is our top priority. Just as we are advocates of it, we expect members of our community to promote safe and healthy habits. An open discussion which raises awareness of issues such as body image, eating habits, etc. in a respectful way is accepted. However, text or images which promote or glamorize dangerous techniques will not be tolerated and will be removed from our platforms.
Some examples of prohibited content:
PLAY FAIR
Friendly and fair competition can be a great motivator and there are plenty of ways to compete with other users in the adidas Running app - but activities/content that raise flags about suspected cheating will be investigated and may be removed. If we see persistent cheating, we may remove the user from the app, but let's hope that never happens. Also, please ensure you provide accurate information about yourself when registering in the apps - you can find more information about this topic in the adidas Running Terms of Use.
Some examples:
Cheating: No cheating in Challenges, no cheating in Virtual Races, no mining adiClub points (e.g. superhuman pace, unrealistic activity duration, etc.). False information: No false information about yourself should be provided when registering in the app (e.g. False name, wrong age, stolen images, etc).
KEEP IT LEGAL
We encourage all members of the community to motivate each other by creating their own unique and original content and sharing it in the adidas Running app and on social platforms. Please make sure you have the rights to share any images or music you use in the content you share. Please note, you may face legal action for distribution of content which you are not authorized to use.
Some examples of prohibited content include:
Spam/Scam Policies: No high-frequency posting/spamming, false engagement promises, deceptive URLs, or fraudulent activities.
Violence: No threats, depictions of violence, or solicitation of violent services. No encouragement of bringing weapons to sensitive locations.
Hate Speech and Terrorism: No support or representation of terrorist attacks, hate events, or related perpetrators. No glorification of violent ideologies or organizations.
Weapons: No content showing or sharing prohibited weapons.
Adult Sexual Content: No sexual imagery, secret sexualized imagery, or exploitation attempts. No threats to share private sexual conversations, or mocking of non-consensual sexual touching.
Child sexual exploitation: No content, activity or interactions that threaten, depict, praise, support, provide instructions for, make statements of intent, admit participation in, or share links of the sexual exploitation of children (including real minors, toddlers or babies, or non-real depictions with a human likeness - such as in art, AI-generated content, fictional characters, dolls, etc).
SPEAK UP
As a member of the community, you are encouraged to take action directly in the app if you suspect these guidelines are being violated. If you wish to report a user for violating the guidelines above, you can do so by visiting their profile and clicking “Report User” or contacting our Customer Service Team (English: support-en@hk.onlineshop.adidas.com; Chinese: support-zh@hk.onlineshop.adidas.com.)
Your choice to report the user will not be communicated to the affected user, and will only be seen by adidas Running. We will investigate your report and choose a course of action. Please understand that we cannot guarantee all users will follow these guidelines, but together we can do our best to keep the adidas Running community healthy and safe.
Please note these guidelines are subject to change and we will update them regularly based on the needs of the community.